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Frequently Asked Questions
The Nearlywed Club
General
Orders & Payments
Wedding Newspapers
Design & Customisation
Delivery & Shipping
The NearlyWed Club is a monthly postal subscription designed especially for brides-to-be. Each month, members receive a beautifully curated package delivered straight to their door, filled with wedding planning inspiration, useful resources, exclusive offers, and carefully selected treats to help make the journey to the big day even more exciting. It's the perfect way to add a little wedding magic to your letterbox every month while counting down to "I do".
When you sign up to The NearlyWed Club, you are agreeing to a monthly subscription that automatically renews until cancelled. Your membership will renew on the 1st of each month unless you request to cancel.
To cancel your subscription, simply email thenearlywedclub@thecraftylab.co.uk with your name and postcode before the 20th of the month. Any cancellation requests received after this date will take effect from the following month.
Your monthly Nearlywed Club mail will be sent via Royal Mail Second Class and posted by the 10th of each month.
To cancel your subscription, simply email thenearlywedclub@thecraftylab.co.uk with your name and postcode before the 20th of the month.
Any cancellation requests received after this date will take effect from the following month.
If you need to update the card details linked to your subscription, simply send an email to thenearlywedclub@thecraftylab.co.uk and we'll be happy to help. Please include your name and postcode so we can locate your membership and update your payment details.
Don't worry if your payment fails. We'll automatically retry the payment using the same card for up to two weeks. If your card details need updating, simply get in touch and we'll be happy to help.
If a payment fails, we'll send you a text message to let you know so we can get everything sorted as quickly as possible.
As each month's NearlyWed Club package is personalised and made to order, we begin preparing your next delivery from the 20th of each month. This is why we ask that any cancellation requests are made before the 20th.
If you do not notify us of your wish to cancel before the 20th and we are unable to successfully collect payment or contact you after multiple payment attempts, your membership will be cancelled after two weeks. In these circumstances, where a personalised package has already been prepared or produced, we reserve the right to charge an administration fee and issue an invoice for this amount by post.
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